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Bilingual Technical Support Representative (French)

The Opportunity

We're looking for a Bilingual Technical Support Representative (French), working in the IT (excluding Telecommunication) industry in Tulsa, Oklahoma, United States.

  • Validate customer entitlement, log case for the purpose of routing or dispatching an end- user to the proper resources.
  • Monitor the service event through completion for compliance.
  • Develop and learn managing customer requests and feedback.
Details

We're offering Competitive Compensation and Benefits.

Our Client
Our client is an $11-billion global leader in talent solutions.  Matching great people in 60+ countries.  Focused on understanding clients, candidates, and employees. 

Delivering a quality experience.  Connecting growing companies with outstanding people.  People like you and businesses the world over.

The world’s leading companies and their 6,000 customers.  Creating growth opportunities for people.  Are you looking to accelerate change in your career?  Transform your skills?
Experience Required for Your Success
  • High school education or GED
  • At least 6 months call center experience
  • Superior communication skills both written and verbal
  • Experience in customer facing role either remote or face to face
  • Understands internal processes and tools
  • Computer proficiency Problem solving skills
  • Accuracy in data entry
  • Excellent fluency in language to be supported.
  • Experience in a phone based remote role
  • Familiarity with computer technology
  • Time management skills
  • Oversee compliance with operating procedures and standards
What Do You Think?

Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible? Apply here.

Not exactly? Join Our Talent Community, and we'll let you know of additional opportunities.