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Customer Service Representative III

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The Opportunity

We're looking for a Customer Service Representative III, working in the Oil & Gas industry in Sugar Land, Texas, United States.

  • Receives, reviews and fulfills international/domestic orders and processes invoices (order entry, delivery, invoicing).
  • Performs inventory management (replenishes, reconcile inventory discrepancies, receiving stock into system, etc.).
  • Enters production orders and relabels.
  • Confirms/maintains customer master data is kept up to date.
  • Liaises with transport, supply points, logistics and freight forwarders to ensure customer orders are fulfilled and problems are resolved efficiently.
  • Facilitates resolution of inquiries and customer concerns related to the order, delivery and invoice process.
  • Participates in training of customer service personnel.
  • Handles multiple product line(s) with multiple entity support.
  • Writes procedures and assists in establishment of department policies.
  • Handles special projects, as assigned.
Details

The pay we're offering is 30 per hour. This position may present an opportunity to go permanent.

Our Client

Our client is a 20+ year-old IT services company.  Connecting IT professionals, like you, with challenging positions at great companies.  Taking the time to find your best possible match. 

Listening.  Following through.  Ensuring fit between people, cultures, and attitudes.  Creating the type of environment that clients and candidates are eager to return to, again and again.

Discovering better, faster and smarter ways to work together.  Consultant retention rates outpace the industry.  Most client relationships are measured in decades.  Sound interesting?  Check this out.

Experience Required for Your Success
  • High School Diploma or GED
  • 5+ years of customer service experience with chemical support; or equivalent combination of education and experience.
  • 5+ years of SAP (order entry, delivery, and invoice processing) experience.
  • Inventory management experience (reconcile inventory discrepancies, yearly physical counts).
What Do You Think?

Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible? Apply here.

Not exactly? Join Our Talent Community, and we'll let you know of additional opportunities.