We're looking for a Client Service Administrator, working in the Banking/Finance industry in San Antonio, Texas, United States.
Process & follow up on service requests to ensure completion in a timely manner.
Set appropriate timeline expectations for requests and follow up within that time frame.
Research/resolve problems with both internal/external clients in accurate/timely manner.
Handle a high volume of requests in a fast paced environment.
Provide world class customer service to both internal and external clients in all interactions.
Participate in projects and/or remediation efforts as needed including pilot programs.
Work with Representatives, Management, and Middle Office Operations as needed.
The pay we are offering is 15 per hour. This position may present an opportunity to go permanent.
Our client is a publicly traded, financially sound, 40+ year-old company. Providing IT and Technical staffing in the New York tri-state region and across the country. Respected and networked in growing fields like New Media, Publishing, Finance, Investment Banking, Pharmaceuticals, Insurance, and Utilities.
Prestigious Fortune 1000 companies and dynamic Internet eCommerce customers depend on their expertise. 75% have been with them 10+ years. Reliability and relationships mean opportunity for you!
Want exciting projects or excellent opportunities for full-time employment?
Challenging work that utilizes your skills starts here.
Experience Required for Your Success
College preferred or equivalent experience.
Basic clerical and administrative skills.
Effective written and verbal communication skills.
Excellent interpersonal and client service skills.
Organizational skills, attention to detail and excellent follow up skills.
Ability to research/resolve problems and service inquiries and escalate when appropriate.
Strong computer skills, Microsoft Office (Excel, PowerPoint, Word), Salesforce a plus.
Be self-motivated and able to work in a strong team and high activity environment.
What Do You Think?
Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible? Apply here.