Process Improvement Analyst

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The Opportunity

We're looking for a Process Improvement Analyst, working in the Insurance industry in Philadelphia, Pennsylvania, United States.

  • Defines current state with a complete view of up and downstream impacts on all internal and external functional areas.
  • Gains internal and external resources trust so that they will share pain points, process inefficiencies and potential future state solutions openly.
  • Documents current and future state cross-functional process flows.
  • Documents procedures, PowerPoint presentations independently and in a team environment.
  • Provides leadership with project status, feedback and appropriate level of report details on key projects.
  • Leads team projects and participate as a team member/contributor.
  • Communicates with all levels of resources; especially complex or difficult messages.

The pay range we are offering is 43 to 46 per hour. This position may present an opportunity to go permanent.

Our Client
Our client provides a variety of staffing services to the insurance and other industries. Demand is the strongest it has ever been. And they know what drives it.

Are your skills the strongest they have ever been? Let us connect you with this 40-year-old firm that gets your value. Small enough to care about you. Big enough to have long-standing relationships with companies that need your expertise. Positioned to put you to work.

Wherever you are in your career. They are there to meet you. Wherever you want to go. Let us help you figure out how to get there. To champion for you. 

Experience Required for Your Success
  • College degree required
  • 5-7 years of Healthcare related process improvement or equivalent
  • Excellent interpersonal, verbal, written, listening and verbal skills
  • Proven Intermediate to advanced proven cross-functional process flow experience
  • Intermediate to advanced proven data analysis
  • Advanced problem-solving skills
  • Intermediate to advance Microsoft Word, Excel, PowerPoint, Visio
  • Proven data analysis and ability to demonstrate pattern recognition quickly
  • Problem-solving skills with the ability to effectively communicate complex concepts to various levels of resources (e.g. Customer Service Representative, Vice President)
  • Highly motivated and works well as a team member or individual contributor; dependent upon project demand and type
  • Intermediate to advanced technical and requirements writing
  • Capable of leading projects and meeting and/or exceeding deadlines
  • Strong project and time management
  • Awareness of ACA and BCBSA Regulations
  • Business Process Modeling Notation (BPMN) experience preferred
  • Agile methodology experience preferred 
What Do You Think?

Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible? Apply here.

Not exactly? Join Our Talent Community, and we'll let you know of additional opportunities.


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