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Patient Service Representative

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The Opportunity

We're looking for a Patient Service Representative, working in the Healthcare Systems & Services industry in Nashville, Tennessee, United States.

  • Answers telephone and greets patients in a courteous, efficient manner.
  • Routes messages to appropriate discipline.
  • Schedules patient appointments, tests and admissions.
  • Completes pre-certification process for all diagnostic tests, procedures and admissions as required by the insurance, utilizes online insurance company portals when applicable.
  • Completes process for request for medical records.
  • Demonstrates excellent customer service.
  • Responds promptly to patient, physician and clinical requests.

The pay range we are offering is 16 to 22 per hour. This position may present an opportunity to go permanent.

Our Client

Our client is a 20+ year-old staffing and recruitment leader. Founded on the belief that hiring, training and developing great people would result in outstanding service to clients and to candidates like you. Recognized on Glassdoor’s list of “Best Companies to Work For” in addition to other honors.

Valuing employees. Helping companies grow. Finding the right roles for job seekers. Achieving goals by helping others achieve theirs.

Serving companies of all sizes and across all industries. Specializing in accounting & finance, technology, supply chain, healthcare revenue cycle, administrative, call center, human resources, and marketing positions. Is this one right for you?

Experience Required for Your Success
  • High school graduate or equivalent
  • Ability to work productively and effectively in a fast paced environment
  • Previous medical office experience
  • Strong computer skills including Windows file management and MS Office, and e-mail experience
  • Good verbal and written communication skills
  • Strong organizational skills and attention to detail
  • Excellent customer service skills
  • Electronic Medical Records experience preferred
What Do You Think?

Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible? Apply here.

Not exactly? Join Our Talent Community, and we'll let you know of additional opportunities.