Call Center Representative

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The Opportunity

We're looking for a Call Center Representative, working in the Staffing/Recruiting industry in Louisville, Kentucky, United States.

  • Answering inbound telephone calls from the staffing branches from customers/vendors/internal and field employees
  • Determining appropriate actions or direction for each call
  • Documenting all calls with necessary details in designated HRIS
  • Preparing and maintaining an ongoing spreadsheet to track frequency and nature of all calls
  • Communicating with respective branch employees to address/resolve or appropriately respond to each call
  • Participating in telemarketing/broadcasting activities to assist in recruiting for high volume positions
Details

The pay we are offering is 35,000 per year.

Our Client
Our client is an established national staffing firm. Committed to taking care of business. Committed to taking care of people. Helping you with your resume and interviewing.

Accomplishing amazing things with expertise in diverse industries. Serving multiple industries and disciplines.
Providing local expertise across the country. Building personal relationships. Connecting great companies with great people. Like you. 11,000 people like you. Every day.

Valuing you professionally and personally. Fully invested in your success. Working for you to understanding what makes you YOU. How does this opportunity feel? Let’s talk about it.
Experience Required for Your Success
  • High school diploma/GED
  • Minimum of one year customer service work experience required
  • Call center experience required
  • Bilingual English/Spanish is preferred
  • Ability to handle confidential information
  • Proficient with Microsoft Office, including Excel, Word and Outlook
  • Strong written and verbal communication skills with English
  • Ability to maintain detailed records and documentation
What Do You Think?

Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible? Apply here.

Not exactly? Join Our Talent Community, and we'll let you know of additional opportunities.

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