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Call Center Representative

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The Opportunity

We're looking for a Call Center Representative, working in the Insurance industry in Liberty Lake, Washington, United States.

  • Help customers in their time of need by building rapport, responding to, and resolving inbound phone calls in a fast-paced call center environment.
  • Provide first call resolution for aligned work and route customers to the appropriate party to resolve inquiries not conducted by team.
  • Support agent/customer relationships and maintain each agency's brand.
  • Maintain accurate data in appropriate systems in order to reflect account activity. 
  • Adhere to standard operating procedures and consistently utilizes resources provided.
  • Stay updated and properly executes upon newsflashes, new workflows and processes.
Details

The pay we are offering is 15 per hour. This position may present an opportunity to go permanent.

Our Client

Our client is a 20+ year-old IT services company.  Connecting IT professionals, like you, with challenging positions at great companies.  Taking the time to find your best possible match. 

Listening.  Following through.  Ensuring fit between people, cultures, and attitudes.  Creating the type of environment that clients and candidates are eager to return to, again and again.

Discovering better, faster and smarter ways to work together.  Consultant retention rates outpace the industry.  Most client relationships are measured in decades.  Sound interesting?  Check this out.

Experience Required for Your Success
  • High School Diploma or equivalent
  • 1 year prior customer service experience
  • Ability to display a passion for helping others in a customer service environment
What Do You Think?

Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible? Apply here.

Not exactly? Join Our Talent Community, and we'll let you know of additional opportunities.