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Collections Representative

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The Opportunity

We're looking for a Collections Representative, working in the Electric Power & Natural Gas industry in Houston, Texas, United States.

  • Monitors aging reports for delinquent accounts.
  • Contacts customers by telephone, email, or US Mail to facilitate payment of delinquent accounts.
  • Analyzes and resolves customer account disputes.
  • Carries out the established program for the follow up and collection of accounts receivable.
  • Communicates requests with management for special situations that are outside of standard policies and procedures.
  • Conducts skip tracing when contact information is not available.
  • Negotiates payment plans.
  • Analyzes accounts to determine if service disconnection is warranted based on Texas PUC rules.
  • Analyzes accounts to determine if balance transfer is warranted.
  • Documents customer accounts within company systems describing customer interaction and collection efforts.

The pay range we are offering is 16 to 17 per hour. This position may present an opportunity to go permanent.

Our Client

Our client provides Professional Services, Project & Process Delivery, and Staffing Solutions.  Serving companies looking to hire top talent like you. Growing since starting business 10+ years ago.

Focused on quality service to organizations, candidates and consultants.

In energy, oil and gas, healthcare/medical, insurance, legal, retail, hardware, telecommunications, manufacturing, technical services, software & web development, financial, construction, engineering, consulting, government, and education markets.

Talent is the driving force for successful businesses.  That success creates opportunities for talented individuals.  Do you have what it takes to contribute to this positive cycle?

Experience Required for Your Success
  • Bachelor’s degree in business or related area from accredited four-year university is preferred.  
  • 6 months collections experience combined with SAP/CCS experience is preferred
  • Knowledge of the utility and/or deregulated energy industry is preferred
What Do You Think?

Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible? Apply here.

Not exactly? Join Our Talent Community, and we'll let you know of additional opportunities.