We're looking for a Technical Consultant, working in the Biotechnology/Medical Devices industry in Foster City, California, United States.
Works under general supervision of the manager and with occasional review by more senior staff.
Develops systems training programs and trains employees on the use of systems and system-related processes.
Develops training plans for system releases either independent or with vendors, liaising with these partner to fulfill project and department learning needs.
Leads the design, content creation, and maintenance of learning materials including manuals, online modules, and quick reference guides.
Prepares employees for learning success by planning logistics and delivering trainings in formal, informal and online settings.
Collaborates with Medical Affairs L&D team to develop direction for content, measuring effectiveness and identifying training needs.
Develops training assessments and skill gap analyses.
Creates and provides monthly training metrics.
Assists in creating process documents and standard operating procedures for Medical Affairs systems.
Participates in project testing.
Moderates online social learning, ensuring the social community is active.
Oversees SharePoint document maintenance and internal leanings are documented.
The pay range we are offering is 51 to 57 per hour. This position may present an opportunity to go permanent.
Our client is a people driven staffing company. Growing fast - 33% annually!
How? Building trusting relationships with top candidates. Like you! You’ll get one-on-one time focused on your skills, needs, and discovering opportunities in which you’ll thrive. The goal is to place you in the right position for you and your goals.
Where? Top IT and telecommunications companies. You’ll make a difference and grow in Technology, Government Services, Professional Services, or Engineering.
Helping you achieve your goals! It’s the right way and the only way to succeed in staffing.
Experience Required for Your Success
BS/BA and 4 years or MS/MA and 2 years of relevant IT training experience
Willing to work occasional Asia times
Japanese Language skills
Demonstrated excellent presentation skills and success in providing training support for complex departmental databases and applications
Project management skills and demonstrated success in managing multiple simultaneous projects
Superior customer service skills and demonstrated success in establishing effective working relationships with a diverse range of internal and external key stakeholders
Excellent communication skills
Strong proficiency in Microsoft Office applications
Excellent problem-solving skills Must have a strong understanding of Gilead products and departmental policies
Firm understanding of Medical Affairs systems
Ability to work well independently under pressure
Ability to learn basic computer troubleshooting in order to overcome technical issues while training
Pharmaceutical or health care industry experience preferred
What Do You Think?
Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible? Apply here.