We are looking for a Help Desk Support, working in the Real Estate industry in Emeryville, California, United States.
Provides first level IT support for all end-users via telephone, email or chat.
Troubleshoots and resolves hardware, software and voice/data communication systems issues.
Escalates calls when appropriate.
Writes concise, informative service tickets.
Follows up on all tickets in a timely manner and pursues issues through to resolution.
The pay range we are offering is 20 to 26 per hour. This position may present an opportunity to go permanent.
Our client provides agile consulting and staffing. Helping organizations fulfill their most important initiatives and opportunities. For 30 years. From coast-to-coast.
Developing long-term relationships. Successfully retaining clients and placing consultants through multiple engagements.
Providing you with the support, care, and attention you deserve. With advocates available 24x7 to help you with questions and concerns. This personal care together with great work has resulted in a 4.4 Glassdoor rating.
Join the most talented professionals in the industry working on strategic and world-class programs.
Experience Required for Your Success
Advanced degree or certifications
5+ years of experience
Broad knowledge and proficiency with popular operating systems, application software, desktop and laptop computers, printers and networks
Experience using ticketing systems and writing technical support reports and documentation
What Do You Think?
Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible? Apply here.