We're looking for an Enrollment Representative, working in the IT (excluding Telecommunication) industry in Dubuque, Iowa, United States.
Consult with customers on health-related products and services to provide the best solutions for their health and financial well-being.
Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.
Identify additional needs customers may have and help them to upgrade products or services.
Refer unresolved customer grievances to designated departments for further investigation.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions are taken.
The pay we are offering is 14 per hour. This position may present an opportunity to go permanent.
Our client is a people driven staffing company. Growing fast - 33% annually!
How? Building trusting relationships with top candidates. Like you! You’ll get one-on-one time focused on your skills, needs, and discovering opportunities in which you’ll thrive. The goal is to place you in the right position for you and your goals.
Where? Top IT and telecommunications companies. You’ll make a difference and grow in Technology, Government Services, Professional Services, or Engineering.
Helping you achieve your goals! It’s the right way and the only way to succeed in staffing.
Experience Required for Your Success
Knowledge of Healthcare and Clinical Terminology
Strong customer service skills
What Do You Think?
Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible? Apply here.