We're looking for a Bilingual Customer Service Representative, working in the BPO industry in Chicago, Illinois, United States.
Handling inbound and outbound customer care calls with outstanding customer service satisfaction.
Answering questions from customers and addressing concerns with products or services.
Keeping records of customer interactions, processing customer accounts, and filing documents.
We are offering Competitive Compensation and Benefits. This position may present an opportunity to go permanent.
Our client is a 20+ year-old staffing and recruitment leader. Founded on the belief that hiring, training and developing great people would result in outstanding service to clients and to candidates like you. Recognized on Glassdoor’s list of “Best Companies to Work For” in addition to other honors.
Valuing employees. Helping companies grow. Finding the right roles for job seekers. Achieving goals by helping others achieve theirs.
Serving companies of all sizes and across all industries. Specializing in accounting & finance, technology, supply chain, healthcare revenue cycle, administrative, call center, human resources, and marketing positions. Is this one right for you?
Experience Required for Your Success
High School Diploma or GED
Minimum of 6 months call center experience
Collections and Loan Processing experience is preferred
Knowledgeable with Microsoft Office Application
Fluent in Spanish and English (verbal and written)
What Do You Think?
Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible? Apply here.