We're looking for a Customer Service Representative, working in the BPO industry in Cheyenne, Wyoming, United States.
Provides excellent customer service by managing provider calls, obtaining information, answering questions, and in specific instances, refers callers to the Operations Manager for service and/or resolution.
Enters information into the Provider Data Management System.
Communicates with providers about ongoing enrollment status in accordance with set policies and procedures.
Contacts providers to obtain missing information and records findings in the Provider Database Management System.
Our client provides outsourcing, staffing, consulting and workforce solutions. Hiring for Engineering, Finance and Accounting, Healthcare, Human Resources, IT, Legal, Life Sciences, Manufacturing and Logistics, Sales and Marketing and Administrative roles. For 60 years. Via 5,000 offices in 39 countries.
Matching smart people with great jobs. Putting to work nearly 700,000 employees worldwide.
Helping people like you achieve your potential. Using innovative technologies and passion for people to provide you the best experience possible. Every single day.
Let this be your day. Put their expertise to work for you. You deserve it!
Experience Required for Your Success
High School Diploma or GED
At least 6 months of customer service experience
Spanish bilingual preferred
The pay range we're offering is 13 per hour. This position may present an opportunity to go permanent.
What Do You Think?
Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible? Apply here.