We're looking for an IT Desktop Analyst, working in the Telecommunications industry in Canonsburg, Pennsylvania, United States.
Provide day-to-day operational service and support for PC Refresh activities, to include: image and build, quality assurance/testing, user data migration, PC deployment, application installation/re-installation/de-installation, and asset tracking.
Ensure all information is tracked accurately in ServiceNow.
Conduct break/fix when needed in order to ensure a smooth PC migration.
Monitor and report on performance, deliver results to designated PC Refresh team lead.
Document PC Refresh problems and resolutions for future reference, where applicable.
Perform corrective procedures for prevention of loss or system recovery of desktop services and infrastructure.
The pay we are offering is 23 per hour. This position may present an opportunity to go permanent.
Our client provides agile consulting and staffing. Helping organizations fulfill their most important initiatives and opportunities. For 30 years. From coast-to-coast.
Developing long-term relationships. Successfully retaining clients and placing consultants through multiple engagements.
Providing you with the support, care, and attention you deserve. With advocates available 24x7 to help you with questions and concerns. This personal care together with great work has resulted in a 4.4 Glassdoor rating.
Join the most talented professionals in the industry working on strategic and world-class programs.
Experience Required for Your Success
High school diploma or equivalent
3 years of experience in computer systems or IT support preferred
Prior hardware refresh/migration experience
Experience with ServiceNow
What Do You Think?
Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible? Apply here.