Operations Technician I

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The Opportunity

We are looking for a Operations Technician I, working in the Telecommunications industry in Broomfield, Colorado, United States.

  • Handles incoming calls and manages trouble tickets. 
  • Communicates effectively to peers and higher levels of management through verbal and written communication.
  • Interfaces with subject matter experts.
  • Manages communication and escalations, including engagement with customers, vendors, off-net providers, and field operations (FOPS).
  • Provides assistance and guidance to repair center operations technicians. 
Details

The pay we are offering is 24 per hour. This position may present an opportunity to go permanent.

Our Client

Our client provides Professional Services, Project & Process Delivery, and Staffing Solutions.  Serving companies looking to hire top talent like you. Growing since starting business 10+ years ago.

Focused on quality service to organizations, candidates and consultants.

In energy, oil and gas, healthcare/medical, insurance, legal, retail, hardware, telecommunications, manufacturing, technical services, software & web development, financial, construction, engineering, consulting, government, and education markets.

Talent is the driving force for successful businesses.  That success creates opportunities for talented individuals.  Do you have what it takes to contribute to this positive cycle?

Experience Required for Your Success
  • Associate degree in Networking or related discipline is preferred.
  • 4 years of related experience is required,
  • Advanced knowledge of VoIP Architecture, and IP Routing is preferred,
  • Knowledge of TCP/IP, Routing Protocols, and IP addressing is preferred,
What Do You Think?

Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible? Apply here.

Not exactly? Join Our Talent Community, and we'll let you know of additional opportunities.

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