We're looking for a Application Support Specialist II, working in the Pharmaceuticals & Medical Products industry in Bridgewater, New Jersey, United States.
Manage day-to-day run-mode operations for one or more services.
Ensure activities related to Incident, Problem, SRM, Change, Release, Configuration, Availability & Capacity Management.
Ensure proper Incident Management to facilitate appropriate ticket assignments, resolution, reporting, escalations and appropriate communication with Service Owner.
Our client is an award-winning clinical development company. Improving lives globally with 20+ years’ experience in clinical research and strategic resourcing. Elevating results with proven strategies, comprehensive solutions, and customized delivery models.
Serving pharmaceutical, biopharmaceutical, biotechnology, and medical device organizations.
Strong relationships provide you connections and access to great opportunities. Industry expertise sets you up for success with helpful insights, career coaching, and professional training. Grow and learn while you put your skills to work.
Experience Required for Your Success
Bachelors degree is required with a concentration in business (Masters degree preferred)
5+ years professional experience in related field required
A strong track record in Pharmaceutical/Consumer Products industry preferred
Strong analytical and summarization skills required
Strong communication and problem solving skills
Leadership and ability to challenge, open-minded and active listener
Ability to drive change and ensure alignment at every stage from main stakeholders and impacted parties
Ability to understand and synthesize business needs from multiple sources, identify arbitration needs and ensure issue resolution
Strong communication and collaboration skills
Ability to collect data and report on blocking points
The pay range we're offering is 40 - 50 per hour. This position may present an opportunity to go permanent.
What Do You Think?
Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible? Apply here.