Customer Service Representative II

The Opportunity

We're looking for a Customer Service Representative II, working in the Pharmaceuticals & Medical Products industry in Bridgewater, New Jersey, United States.

  • Provides compassionate, knowledgeable and efficient service to consumers and healthcare.
  • Provides resolutions to customer inquiries from multiple channels as well as data capture for customer trending and product issues.
  • Manages a variety of tools and projects to ensure accurate and efficient service delivery.
Details

The pay range we are offering is 11 to 16 per hour. This position may present an opportunity to go permanent.

Our Client

Our client is an award-winning clinical development company.  Improving lives globally with 20+ years experience in clinical research and strategic resourcing.  Elevating results with proven strategies, comprehensive solutions, and customized delivery models.

Serving pharmaceutical, biopharmaceutical, biotechnology, and medical device organizations.

Strong relationships provide you connections and access to great opportunities.  Industry expertise sets you up for success with helpful insights, career coaching, and professional training.  Grow and learn while you put your skills to work.  

Experience Required for Your Success
  • Some college preferred
  • Call center and/or customer service center experience
  • Previous pharmaceutical experience preferred
  • Excellent communication skills, proficient in Microsoft Suite (Outlook, Excel, Word)
  • Fluent in Spanish is an asset but not required
  • Knowledge of SAP is an asset but not required
  • Siebel experience preferred
  • Proficient in both verbal and written English
  • Ability to work effectively and efficiently in a fast-paced work environment
  • Ability to communicate clearly and concisely both in writing and verbally
What Do You Think?

Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible? Apply here.

Not exactly? Join Our Talent Community, and we'll let you know of additional opportunities.

EASY APPLY

Optional. 20 MB file size limit. Supported file types.

Upload your Resume
I have read and accepted the Terms & Privacy Policy
I agree to be part of PSG's Talent Community and be profiled to other jobs that match my skills