We are looking for a Call Center Representative, working in the Admin/Clerical industry in Addison, Illinois, United States.
Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
Utilizing software, databases, scripts, and tools appropriately.
We are offering Competitive Compensation and Benefits. This position may present an opportunity to go permanent.
Our client is a 20+ year-old staffing and recruitment leader. Founded on the belief that hiring, training and developing great people would result in outstanding service to clients and to candidates like you. Recognized on Glassdoor’s list of “Best Companies to Work For” in addition to other honors.
Valuing employees. Helping companies grow. Finding the right roles for job seekers. Achieving goals by helping others achieve theirs.
Serving companies of all sizes and across all industries. Specializing in accounting & finance, technology, supply chain, healthcare revenue cycle, administrative, call center, human resources, and marketing positions. Is this one right for you?
Experience Required for Your Success
At least high school diploma or GED
Effective communication skills
Willing to be trained
Attention to detail
What Do You Think?
Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible? Apply here.