Cisco Communications Specialist
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The Opportunity
Description
We're looking for Cisco Communications Specialist , working in Education industry in New York, New York, 10012, United States.- Work with end-user to gather information about current telephone and voice mail programming
- Analyze and evaluate information to provide an efficient and practical solution
- Update LDAP with changes to employee telephone numbers
- Utilize databases to allocate inventory required to complete work orders
- Coordinate with other IT groups and clients to schedule tasks required to complete both day-to-day and project work, including large moves, migrations, and updates to devices
- Monitor progress of all tasks to ensure target completion dates are met
- Perform all programming required to complete moves, adds, and changes in Cisco Communications Manager (Call Manager), and Unity Connection
- Use Adobe to review and mark floor plans for field technicians
- Audit completed work orders to ensure that systems, databases, and billing records are correct
- Work with team to set up, configure and troubleshoot components of Cisco Call Manager and Unity Connection
Our Client
Our client provides agile consulting and staffing. Helping organizations fulfill their most important initiatives and opportunities. For 30 years. From coast-to-coast.
Developing long-term relationships. Successfully retaining clients and placing consultants through multiple engagements.
Providing you with the support, care, and attention you deserve. With advocates available 24x7 to help you with questions and concerns. This personal care together with great work has resulted in a 4.4 Glassdoor rating.
Join the most talented professionals in the industry working on strategic and world-class programs.
Experience Required for Your Success
- High School Diploma or GED required
- 1+ years of experience
- Hands-on experience administering and programming Cisco Unity Connection (version 10.5 or higher; 12.5 is preferred)
- Experience importing subscribers from integrated LDAP
- Experience with Unity mailbox administration
- Experience with Cisco Unified Communications Manager (version 10.5 or higher; 12.5 is preferred)
- Prior experience using the Bulk Administration tool to import and update telephones, users, and directory numbers
- Experience in administration and support of Cisco IP Telephones and features, including Cisco Jabber
- Experience in administration of analog service on Voice Gateway
- Creation of CTI Route Points
- Solid experience with Microsoft Excel
- Any prior experience with Unimax 2nd Nature would be a plus
- Any prior experience with the creation of Call Handlers and Interview Handlers would be a plus
What Do You Think?
Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible?
