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Remote Customer Care Representative

Location: Salisbury, NC, United States
Job Type: Contract
Job Category: Call Center
Job Industry: BPO
Salary: We offer competitive compensation and benefits.
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The Opportunity

Description

We're looking for Remote Customer Care Representative, working in BPO industry in Salisbury, North Carolina, United States.

  • Handling inbound and outbound customer care calls with outstanding customer service satisfaction.
  • Answering questions from customers and addressing concerns.
  • Keeping records of customer interactions, process customer accounts, and file documents.
  • Handling customer complaints, providing appropriate solutions and alternatives within the time limits.

Our Client

Our client is a 20+ year-old staffing and recruitment leader. Founded on the belief that hiring, training and developing great people would result in outstanding service to clients and to candidates like you. Recognized on Glassdoor’s list of “Best Companies to Work For” in addition to other honors.

Valuing employees. Helping companies grow. Finding the right roles for job seekers. Achieving goals by helping others achieve theirs.

Serving companies of all sizes and across all industries. Specializing in accounting & finance, technology, supply chain, healthcare revenue cycle, administrative, call center, human resources, and marketing positions. Is this one right for you?

Experience Required for Your Success

  • High School diploma or GED
  • 1 year of experience working with customers in a phone-based role
  • Proven customer specialist experience
  • General knowledge of Microsoft Office and basic typing skills
  • Must have a reliable internet connection
  • Location should be within 45 minutes from Salisbury, NC

What Do You Think?
Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible? Apply Now

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