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IT Help Desk Support

Location: Chicago, IL, United States
Job Type: Contract To Hire
Job Category: Information Technology
Job Industry: IT (excluding Telecommunication)
Salary: We offer competitive compensation and benefits.
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The Opportunity

Description

We're looking for IT Help Desk Support, working in IT (excluding Telecommunication) industry in Chicago, Illinois, United States.

  • Provide level I\II technical support on-site and remote support to area branch offices.
  • Track and follow up with users on open help desk tickets.
  • Install, maintain, troubleshoot and ensure system hardware, operating systems and related procedures adhere to corporate/regulatory standards.
  • Support critical local business and corporate strategies and perform other duties as assigned.

Our Client

Our client is a 20+ year-old staffing and recruitment leader. Founded on the belief that hiring, training and developing great people would result in outstanding service to clients and to candidates like you. Recognized on Glassdoor’s list of “Best Companies to Work For” in addition to other honors.

Valuing employees. Helping companies grow. Finding the right roles for job seekers. Achieving goals by helping others achieve theirs.

Serving companies of all sizes and across all industries. Specializing in accounting & finance, technology, supply chain, healthcare revenue cycle, administrative, call center, human resources, and marketing positions. Is this one right for you?

Experience Required for Your Success

  • Experience with network connectivity troubleshooting; DNS, DHCP, and IP subnetting
  • Experience troubleshooting Windows 10
  • Experience with Office 365
  • Familiarity with Active Directory management tools
  • Familiarity with connecting to Windows Server 2008 R2 and 2012 R2

What Do You Think?
Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible? Apply Now

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