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Customer Service Representative II

Location: Bridgewater, NJ, United States
Job Type: Full Time
Job Category: Administrative
Job Industry: Pharmaceuticals and Medical Products
Salary: The pay we're offering is $11 - $16 per hour
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The Opportunity


We're looking for a Customer Service Representative II, working in Pharmaceuticals and Medical Products industry in 55 Corporate Drive, Bridgewater, New Jersey, 08807, United States.

  • Provides compassionate, knowledgeable and efficient service to consumers and healthcare.
  • Provides resolutions to customer inquiries from multiple channels as well as data capture for customer trending and product issues.
  • Manages a variety of tools and projects to ensure accurate and efficient service delivery.

Our Client

Our client is an award-winning clinical development company. Improving lives globally with 20+ years experience in clinical research and strategic resourcing. Elevating results with proven strategies, comprehensive solutions, and customized delivery models.

Serving pharmaceutical, biopharmaceutical, biotechnology, and medical device organizations.

Strong relationships provide you connections and access to great opportunities. Industry expertise sets you up for success with helpful insights, career coaching, and professional training. Grow and learn while you put your skills to work.

Experience Required for Your Success

  • Some college preferred
  • Call center and/or customer service center experience
  • Previous pharmaceutical experience preferred
  • Excellent communication skills, proficient in Microsoft Suite (Outlook, Excel, Word)
  • Fluent in Spanish is an asset but not required
  • Knowledge of SAP is an asset but not required
  • Siebel experience preferred
  • Proficient in both verbal and written English
  • Ability to work effectively and efficiently in a fast-paced work environment
  • Ability to communicate clearly and concisely both in writing and verbally

What Do You Think?
Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible? Apply Now

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