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Business Analyst

Location: Makati City, NCR, Philippines
Job Type: Permanent
Job Category: Administrative
Job Industry: Staffing/Recruiting
Salary: We offer competitive compensation and benefits.
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The Opportunity

Description

We're looking for a Business Analyst, working inStaffing/Recruiting industry inMakati City, Metro Manila, Philippines.

Are you a data-driven problem solver with a passion for optimizing operations and delivering actionable insights? We’re looking for a Business Analyst to join our team!

  • Real-Time Monitoring:

    • Oversee real-time tracking of attendance and productivity metrics.
    • Ensure data integrity and accuracy for all collected metrics and reporting.
  • Data Analysis & Reporting:

    • Analyze attendance and productivity data to identify trends and concerns.
    • Compile and present reports with key performance indicators and actionable insights.
  • Proactive Alert System:

    • Develop and maintain an alert system using Time Doctor or other applicable tools.
    • Work with Time Doctor Administrators, IT, and Systems teams to ensure real-time notifications.
  • Client Value Components:

    • Create and manage a centralized dashboard for operational performance and client value metrics.
    • Regularly update dashboard metrics to provide stakeholders with performance visibility.
  • Stakeholder Engagement:

    • Collaborate with Operations Leads, Business Unit Heads, and senior leaders to provide data insights.
    • Facilitate regular performance review meetings and strategic discussions.
  • Continuous Improvement:

    • Identify and implement process enhancements for operational efficiency.
    • Lead initiatives to optimize staff utilization and resource management

Experience Required for Your Success


  • At least 2 years of experience in business analysis, data analysis, or related fields.
  • Strong ability to gather, document, and validate business and system requirements.
  • Proficiency in process modeling tools like Visio, Lucidchart, or Bizagi.
  • Experience with SQL for querying databases and extracting insights.
  • Familiarity with BI tools such as Power BI, Tableau, or QlikView for data visualization.
  • Advanced Excel skills, including pivot tables, VLOOKUP, and Power Query; experience in Macros is a plus but not required.
  • Strong communication and stakeholder management skills across various teams.
  • Excellent problem-solving, analytical thinking, and attention to detail.
  • Must be willing to work in nightshift and in a hybrid set-up in Ayala, Makati

What Do You Think?
Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible?

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