Call Center Customer Service Professional
Location: Cary, NC, United States
Job Type: Full Time
Job Category: Call Center
Job Industry: Telecommunications
Salary: The pay we're offering is
$30
-
$40
per hour
Apply now and our proprietary system will quickly have you in front of a live recruiter.
The Opportunity
Description
We're looking for a Call Center Customer Service Professional , working in Telecommunications industry in Cary, North Carolina, United States.- Answer incoming service calls from customers to perform initial diagnosis and take actions to correct problems
- Place outbound calls to internal and external customers as required to obtain immediate resolution and/or completion of tasks, providing additional guidance and education on processes as needed
- Enlist management personnel, support, or repair organizations as necessary to facilitate trouble resolution.
- Provide information to the customer regarding the current status or resolution
Our Client
Experience Required for Your Success
- High school diploma or equivalent (GED) required: 7-10 years
- Targeted Years of Experience: 7-10 years of relevant professional experience, demonstrating expertise and a strong track record in the field.
- Proficient in technology and digital tools, with the ability to quickly adapt to new software and systems.
What Do You Think?
Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible?
Apply Now
