Operations Analyst
Location: Indianapolis, IN, United States
Job Type: Full Time
Job Category: Corporate
Job Industry: IT (excluding Telecommunication)
Salary: The pay we're offering is
$25
per hour
Apply now and our proprietary system will quickly have you in front of a live recruiter.
The Opportunity
Description
We're looking for an Operations Analyst, working in IT (excluding Telecommunication) industry in Indianapolis, Indiana, United States.Provide outstanding Quote-to-Cash support and guidance to help Account Executives execute Sales transactions.
Work with Sales, Revenue Recognition and Legal on deal execution and provide suggestions and assistance for contract negotiations or customer satisfaction issues
Create and modify quotes as required
Ensure compliance with all company policies and responsible for SOX compliance
Train Sales and in particular less experienced AE’s and facilitate cross-training among the team
Contribute ideas and innovations to improve upon existing systems, work processes and procedures
Create and update internal departmental Policies
Provide subject matter expertise on projects within Sales Operations
Review submitted contract and order forms for completeness, accuracy, and conformance to Salesforce Order Acceptance policy
Assist with onboarding of new team members
Work with Sales and Collections to assist resolution to customer billing investigations and disputes
Challenge legacy policies and procedures that complicate quote, order, invoice, credit, commissions, and revenue processing, understanding the flexibility for change, and formulating creative solutions or workarounds based on that analysis
Our Client
Experience Required for Your Success
- Bachelor degree or equivalent combination of education and experience
- 1-2 years minimum customer order management, sales operations, or sales/customer support experience
- Contract structuring and Commission Calculation experience
What Do You Think?
Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible?
Apply Now
