IT Support Specialist (On-site)
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The Opportunity
Description
We're looking for an IT Support Specialist (On-site), working in IT (excluding Telecommunication) industry in Vernon Hills, Illinois, United States.- Diagnose and resolve hardware issues on desktops, laptops, and peripherals.
- Perform hardware upgrades, replacements, and installations as needed.
- Conduct routine maintenance to ensure optimal performance of computer equipment.
- Image and deploy desktops and laptops with the latest operating systems and software configurations.
- Configure and set up new hardware and software for end-users.
- Collaborate with other IT team members to streamline imaging and deployment processes.
- Provide technical support for hardware-related incidents, working to resolve issues in a timely manner.
- Collaborate with end-users to gather information on reported problems and offer effective solutions.
- Maintain accurate records of hardware inventory, including tracking and managing stock levels.
- Order and manage the procurement of hardware components and peripherals as required.
- Document all hardware-related processes, troubleshooting steps, and configurations.
- Create and update technical documentation for hardware support procedures.
Our Client
Our client is a 20+ year-old staffing and recruitment leader. Founded on the belief that hiring, training and developing great people would result in outstanding service to clients and to candidates like you. Recognized on Glassdoor’s list of “Best Companies to Work For” in addition to other honors.
Valuing employees. Helping companies grow. Finding the right roles for job seekers. Achieving goals by helping others achieve theirs.
Serving companies of all sizes and across all industries. Specializing in accounting & finance, technology, supply chain, healthcare revenue cycle, administrative, call center, human resources, and marketing positions. Is this one right for you?
Experience Required for Your Success
- High School diploma or GED
- A+ Certification or an equivalent combination of education and experience with the ability to demonstrate knowledge
- Imaging experience is aplus
What Do You Think?
Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible?
