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Bilingual Customer Service Representative

Location: Dallas, TX, United States
Job Type: Full Time
Job Category: Call Center
Job Industry: Healthcare Systems and Services
Salary: The pay we're offering is $19 per hour
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The Opportunity

Description

We're looking for a Bilingual Customer Service Representative, working in Healthcare Systems and Services industry in Dallas, Texas, United States.

  • Receive requests via telephone regarding Insurance application status.
  • Respond to inquiries from Independent and company agents and/or agencies for information and assistance.
  • Perform research to respond to inquiries and interpret notifications to determine most effective response.
  • Independently respond to inquiries, grievances, complaints, or appeals ranging from routine to moderate complexity.

Our Client

Our client provides outsourcing, staffing, consulting and workforce solutions. Hiring for Engineering, Finance and Accounting, Healthcare, Human Resources, IT, Legal, Life Sciences, Manufacturing and Logistics, Sales and Marketing and Administrative roles. For 60 years. Via 5,000 offices in 39 countries.

Matching smart people with great jobs. Putting to work nearly 700,000 employees worldwide.

Helping people like you achieve your potential. Using innovative technologies and passion for people to provide you the best experience possible. Every single day.

Let this be your day. Put their expertise to work for you. You deserve it!

Experience Required for Your Success

  • 2+ years experience in customer service, call center environment strongly preferred
  • Prior Insurance experience preferred
  • Ability to maintain detailed knowledge of all products and procedures
  • Ability to handle high end customers in a professional manner
  • Bilingual- Spanish required
  • Schedule may vary based on needs of business (hours of Operation M-F 8:00 am- 5:30 pm CST)

What Do You Think?
Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible? Apply Now

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