Bilingual Customer Service Representative
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The Opportunity
Description
We're looking for a Bilingual Customer Service Representative, working in Healthcare Systems and Services industry in Dallas, Texas, United States.- Receive requests via telephone regarding Insurance application status.
- Respond to inquiries from Independent and company agents and/or agencies for information and assistance.
- Perform research to respond to inquiries and interpret notifications to determine most effective response.
- Independently respond to inquiries, grievances, complaints, or appeals ranging from routine to moderate complexity.
Our Client
Our client provides outsourcing, staffing, consulting and
workforce solutions. Hiring for Engineering,
Finance and Accounting, Healthcare, Human Resources, IT, Legal, Life Sciences, Manufacturing
and Logistics, Sales and Marketing and Administrative roles. For 60 years.
Via 5,000 offices in 39 countries.
Matching smart people with
great jobs. Putting to work
nearly 700,000 employees worldwide.
Helping people like you achieve your potential. Using
innovative technologies and passion for people to provide you the best
experience possible. Every single day.
Let this be your day.
Put their expertise to work for you.
You deserve it!
Experience Required for Your Success
- 2+ years experience in customer service, call center environment strongly preferred
- Prior Insurance experience preferred
- Ability to maintain detailed knowledge of all products and
procedures
- Ability to handle high end customers in a professional manner
- Bilingual- Spanish required
- Schedule may vary based on needs of business (hours of Operation M-F 8:00 am- 5:30 pm CST)
What Do You Think?
Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible?
