Remote Technical Support Representative
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The Opportunity
Description
We're looking for a Remote Technical Support Representative, working in Insurance industry in Atlanta, Georgia, United States.- Take inbound calls.
- Respond promptly to technical questions from retail stores and pharmacy employees regarding troubleshooting, diagnosing, and resolving problems for their software and hardware issues.
- Perform escalation and follow-up processes to ensure timely resolution of reported issues.
- Use related online diagnostics for troubleshooting; incidents are tracked in a case tracking system.
- Take live trouble-shooting calls daily 100% of the time.
Our Client
Our client provides outsourcing, staffing, consulting and
workforce solutions. Hiring for Engineering,
Finance and Accounting, Healthcare, Human Resources, IT, Legal, Life Sciences, Manufacturing
and Logistics, Sales and Marketing and Administrative roles. For 60 years.
Via 5,000 offices in 39 countries.
Matching smart people with
great jobs. Putting to work
nearly 700,000 employees worldwide.
Helping people like you achieve your potential. Using
innovative technologies and passion for people to provide you the best
experience possible. Every single day.
Let this be your day.
Put their expertise to work for you.
You deserve it!
Experience Required for Your Success
- 6 months or more of hardware experience (troubleshooting) preferably in a call center environment
- High School Diploma or equivalent
- Must be able to accommodate schedule above.
What Do You Think?
Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible?
Apply Now
