Customer Service Representative
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The Opportunity
Description
We're looking for a Customer Service Representative, working in Financial Services industry in Orlando, Florida, United States.- Assist both new and existing international clients and investors.
- Verify clients, assist with web access, and provide commonly asked information for clients who are transitioning over to new firm.
- Continuously integrate feedback to drive personal growth and commit to continuously improving client experiences.
- Deliver great client service when answering inbound phone calls by taking ownership and tackling complex issues to resolve the client’s needs, in addition to introducing clients to company products and services.
- Make an impact on clients by showcasing empathy, patience, and effective communication to better understand their emotions and points of view.
Our Client
Our client provides outsourcing, staffing, consulting and
workforce solutions. Hiring for Engineering,
Finance and Accounting, Healthcare, Human Resources, IT, Legal, Life Sciences, Manufacturing
and Logistics, Sales and Marketing and Administrative roles. For 60 years.
Via 5,000 offices in 39 countries.
Matching smart people with
great jobs. Putting to work
nearly 700,000 employees worldwide.
Helping people like you achieve your potential. Using
innovative technologies and passion for people to provide you the best
experience possible. Every single day.
Let this be your day.
Put their expertise to work for you.
You deserve it!
Experience Required for Your Success
- Customer service experience
- Spanish and Chinese (Mandarin or Cantonese) are preferred in candidates
- Financial experience is a plus but not required
- Good communication and organizational skills
- Adaptable to change
- Problem solving skills
- Robust communication, influencing and client engagement skills
- Desire to work in a collaborative team-based culture
- Basic computer skills - Microsoft Office Suites
What Do You Think?
Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible?
Apply Now
