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Fraud and Claims Operations Representative

Location: Hillsboro, OR, United States
Job Type: Full Time
Job Category: Administrative
Job Industry: Financial Services
Salary: The pay we're offering is $20 per hour

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The Opportunity

Description

We're looking for a Fraud and Claims Operations Representative, working in Financial Services industry in Hillsboro, Oregon, United States.

  • Assist customers beginning the process of filing a dispute for something they think is fraudulent on their accounts
  • Perform outbound calling to alert customers that could be fraud to check in with the customer/resolve
  • Work in an inbound/outbound call center environment
  • Review accounts, make sure no fraud on accounts, and call customers if they do see fraud

Our Client

Our client provides outsourcing, staffing, consulting and workforce solutions. Hiring for Engineering, Finance and Accounting, Healthcare, Human Resources, IT, Legal, Life Sciences, Manufacturing and Logistics, Sales and Marketing and Administrative roles. For 60 years. Via 5,000 offices in 39 countries.

Matching smart people with great jobs. Putting to work nearly 700,000 employees worldwide.

Helping people like you achieve your potential. Using innovative technologies and passion for people to provide you the best experience possible. Every single day.

Let this be your day. Put their expertise to work for you. You deserve it!

Experience Required for Your Success

  • 1+ years’ experience Banking call center/Call center/Customer service experience - hostess, waiter, teller
  • Tech savvy - lots of programs/multiple screens while talking to customers.
  • Strong multitasking skills - will be expected to take calls/take notes simultaneously.
  • Reliable and able to adhere to attendance and punctuality expectations.
  • Analytical, independent worker, decision making.

What Do You Think?
Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible?

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