Field Technical Support
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The Opportunity
Description
We're looking for a Field Technical Support , working in IT (excluding Telecommunication) industry in Spokane, Washington, 99203, United States.- De-install move and reinstall of a PC device that is currently installed and connected to a network.
- Enable an end-to-end approach and Onsite Desk-side Software Support solutions, including options for customizing your support plan to address any unique client service level requirements.
- Support operating system reloading, device re-imaging, onsite support, and virus support, on-site installation, data migration, disk sanitation.
- Visit multiple customer sites per day. installing/replacing/repairing equipment in a predefined route, potentially spanning multiplicities and/or states.
- Responsible for correct installation, customer satisfaction, equipment and vehicle safety and a timely and accurate installation schedule.
Our Client
Our client is a 20+ year-old IT services company. Connecting IT professionals, like you, with challenging positions at great companies. Taking the time to find your best possible match.
Listening. Following through. Ensuring fit between people, cultures, and attitudes. Creating the type of environment that clients and candidates are eager to return to, again and again.
Discovering better, faster and smarter ways to work together. Consultant retention rates outpace the industry. Most client relationships are measured in decades. Sound interesting? Check this out.
Experience Required for Your Success
- High School Diploma or equivalent
- Possess one to two years’ experience in basic troubleshooting skills on PC desktops, laptops and printers
- Demonstrated technical/mechanical aptitude for learning new technology.
- Onsite customer facing experience.
- Has reliable vehicle to travel within Spokane area.
- Able to bend, crawl, stoop, sit, lift and move 50 pounds of weight.
What Do You Think?
Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible?
