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Field IT Support

Location: Topeka, KS, United States
Job Type: Full Time
Job Category: Call Center
Job Industry: IT (excluding Telecommunication)
Salary: The pay we're offering is $25 per hour
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The Opportunity

Description

We're looking for a Field IT Support, working in IT (excluding Telecommunication) industry in Topeka, Kansas, United States.

  • Manage critical service events, and interact with multiple levels of both our client and customer management/teams.
  • Satisfy customers and help grow client’s business in a profitable manner and within budget.
  • Understand the financial aspects and business impact of what they deliver, how and why.
  • Configure hardware, software and simple network components, install, unit repair, and work with escalation personal performing and assisting in technical action plans to remediate pc/print issues.

Our Client

Our client is a 20+ year-old IT services company. Connecting IT professionals, like you, with challenging positions at great companies. Taking the time to find your best possible match.

Listening. Following through. Ensuring fit between people, cultures, and attitudes. Creating the type of environment that clients and candidates are eager to return to, again and again.

Discovering better, faster and smarter ways to work together. Consultant retention rates outpace the industry. Most client relationships are measured in decades. Sound interesting? Check this out.

Experience Required for Your Success

  • High School diploma or equivalent, plus additional hardware technology training. College preferred
  • Technical/mechanical hardware repair experience
  • Onsite customer facing experience
  • Demonstrated technical/mechanical aptitude for learning new technology
  • Availability to work both scheduled and unscheduled overtime
  • Ability to participate in assigned work during non-traditional workdays, holidays and shift work
  • Ability to bend, crawl, stoop, sit, lift and move 50 pounds of weight

What Do You Think?
Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible? Apply Now

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