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Patient Customer Service Representative

Location: Waco, TX, United States
Job Type: Full Time
Job Category: Call Center
Job Industry: Healthcare Systems and Services
Salary: The pay we're offering is $15 - $16 per hour
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The Opportunity

Description

We're looking for a Patient Customer Service Representative, working in Healthcare Systems and Services industry in Waco, TX, Waco, Texas, United States.

  • Provide superior customer service within a fast-paced environment
  • Answer phone calls, reply to emails, and resolve customer issues
  • Connect with patients face-to-face regarding insurance information
  • Update any patient demographic information
  • Maintain quotas, goals, and metrics
  • Notate and determine issues with customers and their inquiries accurately

Our Client

Our client is a 20+ year-old staffing and recruitment leader. Founded on the belief that hiring, training and developing great people would result in outstanding service to clients and to candidates like you. Recognized on Glassdoor’s list of “Best Companies to Work For” in addition to other honors.

Valuing employees. Helping companies grow. Finding the right roles for job seekers. Achieving goals by helping others achieve theirs.

Serving companies of all sizes and across all industries. Specializing in accounting & finance, technology, supply chain, healthcare revenue cycle, administrative, call center, human resources, and marketing positions. Is this one right for you?

Experience Required for Your Success

  • High school diploma or any equivalent is required
  • 1 year of phone-based experience is required
  • COVID-19 vaccination is not required
  • Ability to work well independently and also contribute to the overall success of the team
  • Excellent oral and written communication skills
  • Superior interpersonal skills and strong attention to detail
  • Ability to multi-task effectively and flexible to adapt to change

What Do You Think?
Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible? Apply Now

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