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HR Generalist

Location: NCR, Philippines
Job Type: Permanent
Job Category: Corporate
Job Industry: BPO
Salary: We offer competitive compensation and benefits.
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The Opportunity


We're looking for a HR Generalist, working in BPO industry in Metro Manila, Philippines.

  • Conduct weekly meetings with respective business units.
  • Consult with line management, providing HR guidance when appropriate.
  • Analyze trends and metrics in partnership with the HR group to develop solutions, programs and policies.
  • Manage and resolve complex employee relations issues.
  • Conduct effective, thorough and objective investigations.
  • Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.
  • Partner with the legal department as needed/required.
  • Provide day-to-day performance management guidance to line management (coaching, counseling, career development, disciplinary actions).
  • Work closely with management and employee to improve work relationships, build morale, and increase productivity and retention.
  • Provide HR policy guidance and interpretation.
  • Assist international employees with expatriate assignments and related HR matters.
  • Identify training needs for business units and individual executive coaching needs.
  • Participate in evaluation and monitoring of success of training programs.
  • Follow-up to ensure training objectives are met.

Experience Required for Your Success

  • Graduate of Human Resource degree, relative or equivalent (Fresh Graduates are welcome to apply)
  • 1 year of experience in any facet of HR (Training & Development, Employee Relation, OD, Legal and Employee Engagement)
  • Experience of advising managers on a range of people matters (e.g. discipline, grievance, performance management, sickness absence, recruitment, etc.)
  • Experience of working with middle/senior managers
  • Experience of working in a stand-alone role
  • Experience of implementing new initiatives and rolling out new ways of working
  • Willing to work on a night shift schedule
  • Willing to work onsite in Ayala, Makati if needed
  • Okay with hybrid set-up

What Do You Think?
Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible? Apply Now

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