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We're looking for a HR Generalist
, working in BPO
industry in Metro Manila, Philippines
- Conduct weekly meetings with respective business units.
- Consult with line management, providing HR guidance when appropriate.
- Analyze trends and metrics in partnership with the HR group to develop solutions, programs and policies.
- Manage and resolve complex employee relations issues.
- Conduct effective, thorough and objective investigations.
- Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.
- Partner with the legal department as needed/required.
- Provide day-to-day performance management guidance to line management (coaching, counseling, career development, disciplinary actions).
- Work closely with management and employee to improve work relationships, build morale, and increase productivity and retention.
- Provide HR policy guidance and interpretation.
- Assist international employees with expatriate assignments and related HR matters.
- Identify training needs for business units and individual executive coaching needs.
- Participate in evaluation and monitoring of success of training programs.
- Follow-up to ensure training objectives are met.
Experience Required for Your Success
- Graduate of Human Resource degree, relative or equivalent (Fresh Graduates are welcome to apply)
- 1 year of experience in any facet of HR (Training & Development, Employee Relation, OD, Legal and Employee Engagement)
- Experience of advising managers on a range of people matters (e.g. discipline, grievance, performance management, sickness absence, recruitment, etc.)
- Experience of working with middle/senior managers
- Experience of working in a stand-alone role
- Experience of implementing new initiatives and rolling out new ways of working
- Willing to work on a night shift schedule
- Willing to work onsite in Ayala, Makati if needed
- Okay with hybrid set-up
What Do You Think?
Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible?