Chat Engagement Representative
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The Opportunity
Description
We're looking for a Chat Engagement Representative, working in IT (excluding Telecommunication) industry in Boise, Idaho, United States.- Gathers and assesses SMB customers hardware, software and technical needs.
- Generates leads to specific departments based on customers’ needs and segments.
- Identifies related future needs for lead generation, opportunity expansion.
- Identifies customer specific parameters and constraints that impact the solution.
- Investigates and optimizes a solution’s fit to the requirements of the customer.
- Identifies probable competition.
- Solicits inputs from team members as required.
- Anticipates some of the potential challenges for the proposed solution.
- Assists peers in area of expertise as needed.
- Assists SMB customers in placing orders via chat.
Our Client
Our client is a 20+ year-old IT services company. Connecting IT professionals, like you, with challenging positions at great companies. Taking the time to find your best possible match.
Listening. Following through. Ensuring fit between people, cultures, and attitudes. Creating the type of environment that clients and candidates are eager to return to, again and again.
Discovering better, faster and smarter ways to work together. Consultant retention rates outpace the industry. Most client relationships are measured in decades. Sound interesting? Check this out.
Experience Required for Your Success
- High School or equivalent, Associate or bachelor’s degree preferred
- Sales experience
- High technical aptitude preferred which includes but is not limited to:
- PC & Printer knowledge (product, system, configuration)
- Server knowledge
What Do You Think?
Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible?
