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DescriptionWe're looking for a Customer Service Agent, working in BPO industry in Jacksonville, Florida, United States.
Our client is a next-generation contact center and technology company. Combining domestic and off-shore offices with virtual agents.
Creating a close-knit and family-oriented experience that may be as virtual as it is real. Employees take notice, with a Glassdoor rating of 4.4 and 87% saying they would recommend working there.
Creating positive customer sales and service experiences. Developing customized solutions for large and forward-looking brands. Engaging their clients’ customers on email, live chat, social media, and voice calls. Making their customers take notice - avoiding long hold times to help customers get what they want. What they need.
Is this position what you need? What’s holding you back?
Experience Required for Your Success
What Do You Think?
Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible?