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Customer Service Representative

Location: Phoenix, AZ, United States
Job Type: Full Time
Job Category: Call Center
Job Industry: Insurance
Salary: The pay we're offering is $19 per hour
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The Opportunity

Description

We're looking for Customer Service Representative, working in Insurance industry in Phoenix, Arizona, United States.

  • ´╗┐Receive and respond to incoming calls from investment professionals, plan sponsors and members on a variety of topics.
  • Understand the different product suites, including current line-up and products no longer sold that still require servicing.
  • Interpret and apply all changes and enhancements to new and old products, based on the daily change communications.
  • Identify the question(s) behind the question to proactively offer consultative expertise and uncover the unstated need.
  • Maintain a record of the conversations and follows a process of documentation to support our strategy of knowing our member better than anyone and use the information in a way that drives the relationship deeper.

Our Client

Our client provides outsourcing, staffing, consulting and workforce solutions. Hiring for Engineering, Finance and Accounting, Healthcare, Human Resources, IT, Legal, Life Sciences, Manufacturing and Logistics, Sales and Marketing and Administrative roles. For 60 years. Via 5,000 offices in 39 countries.

Matching smart people with great jobs. Putting to work nearly 700,000 employees worldwide.

Helping people like you achieve your potential. Using innovative technologies and passion for people to provide you the best experience possible. Every single day.

Let this be your day. Put their expertise to work for you. You deserve it!

Experience Required for Your Success

  • ´╗┐2 years of experience
  • Solid customer service experience with decent tenure
  • Professional communication skills

What Do You Think?
Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible? Apply Now

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