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Incident Manager

Location: Glen Allen, VA, United States
Job Type: Contract
Job Category: Corporate
Job Industry: Banking/Finance
Salary: The pay we're offering is $47 per hour

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The Opportunity

Description

We're looking for Incident Manager , working in Banking/Finance industry in Glen Allen, Virginia, United States.

  • Provides management oversight and direct services for the Enterprise in the areas of Application, Storage, Database, Network, Information Security, etc. to ensure operational stability.
  • Processes the daily execution of each of the Operational production support organizations.
  • Monitors P1/P2 incidents for engagement, impact assessment, progress and escalation.
  • Monitors scheduled changes to ensure unexpected developments are properly addressed, high-risk change status is updated in a timely fashion and change/incident correlation is performed.
  • Leads CTOC operations status calls at the beginning and end of day.
  • Provides decisions with subject matter expert input across all disciplines.

Our Client

Our client provides agile consulting and staffing. Helping organizations fulfill their most important initiatives and opportunities. For 30 years. From coast-to-coast.

Developing long-term relationships. Successfully retaining clients and placing consultants through multiple engagements.

Providing you with the support, care, and attention you deserve. With advocates available 24x7 to help you with questions and concerns. This personal care together with great work has resulted in a 4.4 Glassdoor rating.

Join the most talented professionals in the industry working on strategic and world-class programs.

Experience Required for Your Success

  • Bachelor of Science in Information Technology or any equivalent
  • 5+ years of relevant experience in incident management
  • Knowledge in AWS Cloud
  • Knowledge in GSuite, Slack and Service Now

What Do You Think?
Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible?

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