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Onboarding and Training Specialist

Location: Makati City, NCR, Philippines
Job Type: Permanent
Job Category: Corporate
Job Industry: BPO
Salary: We offer competitive compensation and benefits.

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The Opportunity


We're looking for an Onboarding and Training Specialist, working in BPO industry in Makati City, Metro Manila, Philippines.

Join the Country's Largest RPO Company to Staffing Firms today and enjoy a REMOTE-FIRST set up!

The Onboarding & Training Specialist will be responsible for overseeing the Senior Team Manager Program. Will also be involved in the training development, analysis and implementation responsibilities.

Job Description:

  • Facilitate engaging and effective virtual or in-person classroom learning experience for newly hired leaders which impact job acclimation to assume responsibilities Develops and implements a learning strategy and program that are aligned with the company's objectives.
  • Collaborate with operations to implement an experience-driven onboarding for leaders that impact retention and role proficiency.
  • Partner up with operations to implement engagement activities and interventions for leaders during onboarding and assimilation into Operations.
  • Conduct occasional focus group discussions with leaders at identified touchpoint milestones to gather feedback on their onboarding experience, and logs and tracks actions to closure.
  • Monitor and report performance of onboarding and training programs and other activities along with recommendations for improvement as appropriate.

APPLY NOW and Experience what it's like to work with #GreatPlaceToWork Certified Company!#BePSG

Experience Required for Your Success

  • Bachelor’s degree in Instructional Technology/Methodology, Adult Education, Human Resource Management, Psychology or related field or equivalent experience
  • 1-3 years experience in learning and development, training, onboarding or related experience
  • Strong knowledge of training lifecycle and ability to deliver necessary collaterals in each of the training stages
  • Excellent written, verbal, and interpersonal communication skills
  • Ability to work efficiently and accurately in time sensitive matters and organized to manage and track multiple priorities simultaneously – grace under pressure and the ability to switch gears at a moment’s notice

What Do You Think?
Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible?

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